How One You Kent works

The service is designed to make it easy to access support.

Staff member outside the One You Kent shop

Your Story starts here

Everyone’s journey to better health is different.

That’s why the first step with One You Kent is Your Story.
It’s a conversation where we listen to you and create a personalised plan that works for your life.

What matters to you
What you would like to change
The challenges you may be facing
The goals you want to achieve

Together we create a personalised plan that fits your lifestyle and supports you to make realistic changes.

You will receive support every step of the way.

Step 1

Your Story

Your journey begins with Your Story.

This is a conversation with a trained lifestyle advisor where we listen to you and learn about your experiences, goals and challenges.

During this conversation we may talk about:

Your current lifestyle
What you would like to change
Your health goals
The type of support that would work best for you

Step 2

Your Personal Plan

Based on Your Story conversation, your advisor will help you choose the support that works best for you.

This may include:

Stop smoking support
Healthy weight programmes
One-to-one support
Group sessions
Phone or online appointments

Step 3

Ongoing Support

Your advisor will support you throughout your journey.

Together you will:

Set realistic goals
Track your progress
Adjust your plan if needed
Celebrate your achievements

Getting started

If you live in Kent and want support to stop smoking or manage your weight, you can refer yourself to One You Kent.

Referral form

Before you begin

To complete the referral form you will need:

Your name and contact details
Your postcode
The type of support you would like
Some basic health information

This information helps us provide the right support.
All information is treated confidentially.

Prefer to speak to someone?

Phone: 0300 123 1220
Monday to Friday 9am – 5pm